Contact SOAR Colorado

PRIVACY POLICY

Effective Date: May 6, 2025

SOAR – Seeing Our Adolescents Rise (“SOAR,” “we,” “us,” or “our”) is committed to safeguarding the privacy of everyone who interacts with our programs, services, and website. We work with multicultural and marginalized adolescents ages 7–19 to provide community-based support and guidance SOAR. This Privacy Policy explains:

What information we collect
How we use and share that information
Your rights and choices
How we protect and retain your information
How to contact us with questions or concerns

1. Information We Collect

a. Information You Provide

Personal details: name, date of birth, address, phone number, email
Program records: intake forms, assessments, progress notes
Family/guardian information: contact details, consent forms
Donation information: payment method, billing address

b. Automatically Collected Data

Device and browser type, IP address, operating system
Pages viewed, referral source, date/time stamps
Cookies and similar technologies

2. How We Use Your Information

Program delivery: enroll participants, tailor services, track progress
Communication: send updates, respond to inquiries, share resources
Fundraising & outreach: process donations, send appeals and newsletters
Quality improvement: analyze participation trends, evaluate outcomes
Legal compliance: meet reporting requirements, cooperate with authorities

3. Sharing & Disclosure

Service providers: trusted partners that help us host data, process donations, send emails
Affiliates & contractors: background-check vendors, evaluation consultants
Legal requirements: if required by law (e.g., subpoenas or child welfare investigations)
With your consent: when you approve sharing for specific programs or research

4. Children’s Privacy

SOAR serves youth aged 7–19. We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent.

Parental consent: For any data collection from children under 13, we require a signed consent form.
Guardian controls: Parents/guardians may review or delete their child’s information at any time.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

Remember your preferences and login status
Analyze site usage and performance
Deliver relevant content and improve user experience

You can disable cookies via your browser settings; however, some site features may not function correctly.

6. Data Security & Retention

Security measures: administrative, technical, and physical safeguards to protect data
Access controls: limited to authorized staff and partners on a need-to-know basis
Retention: we keep personal data only as long as necessary for program delivery, legal compliance, or legitimate business purposes, then securely destroy or anonymize it.

7. Your Rights & Choices

Depending on your role (participant, guardian, donor), you may:

Access or update your personal information
Request deletion of data (subject to legal exceptions)
Opt out of marketing or fundraising communications
Withdraw consent for data collection at any time

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may include links to external sites (e.g., grantors, partner resources). We are not responsible for their privacy practices; please review their policies directly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. When we do, we will post the revised policy here with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out:

Email: [email protected]
Phone: 720-675-7761 SOAR

PRIVACY POLICY